The New A Matter of Fax's Cancellation Policy
Cancelling an order must be done by sending an email to [email protected]
Cancellation requests will be accepted only if submitted in a timely manner and before the item/items are shipped.
By accepting our Terms and Conditions you are accepting to be charged with a restocking fee and shipping fee if you cancel your order when the merchandise has already shipped out.
Non-defective returns are eligible for credit, less shipping and restock costs.