With Extended Service, customers receive a solution for potential downtime. Extended Service provides high quality, dependable and convenient repair service. With an Extended Service contract user will get peace of mind knowing they are protected against high cost repairs. These outstanding benefits take the hassle out of repairs, and get your customers connected again, quickly. The VAIO Notebook Accidental Damage Protection Onsite Extended Service is designed for VAIO Notebooks, providing the coverage against accidental damage (spills, drops, falls, broken screens, etc.).