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You rely on your information systems to complete the transactions critical for business success. Because it is your job to make sure your information systems run smoothly, you select the best products. PrimeSupport program is essential for making the most of your investment in Network Associates' products. This program gives you the technical support that's necessary to ensure that your product is installed correctly and is working properly. PrimeSupport Priority option provides priority telephone access to experienced support staff during business hours. After business hours it provides telephone access for emergency product assistance when your critical operations are affected.