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PREMIUM SERVICE PLAN PX RACKMOUNT 3YR If your business demands the highest level of support and requires around-the-clock access 365 days a year, the Premium service plan is the best solution. It provides you with all of the premium features of the Enhanced level support - with access to these services 24 hours a day, 7 days a week, 365 days a year. Service plans must be registered within 90 days of purchase to activate.