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EXTREMEWORKS NBD 24X7X365 1 BUS DAY FOR BD8806 Today, you need to deliver unprecedented levels of service to support the growing demands of your business - mission-critical business applications, 24-hour global operations, multimedia and converged network solutions. Whether you are a service provider, e-business, or an enterprise, you need 24x7 uptime to deliver maximum business productivity, and a knowledgeable and experienced service partner whom you can count on to answer questions and quickly resolve networking issues. Providing you with the support you need for day-to-day operations, ExtremeWorks Support Programs are an integral component of the comprehensive ExtremeWorks service solution from Extreme Networks. AHR services provide parts only delivery to customers based on the level of service delivery they purchase. If a customer has an ExtremeWorks NBD AHR contract, and the call is received by 2: 00 p.m. regional TAC time, parts will be shipped for next day arrival.