BrightStor ARCserve Backup Agent for Open Files solves the principal challenge facing storage - backup of files in use - and assures complete backup of all files, including open files. The Backup Agent for Open Files (BAOF) supports all 32-bit systems, eliminating the need for a 16-bit subsystem. Integration with the BrightStor ARCserve Backup manager enables remote, centralized management of all BAOF engines. OPEN LICENSE PROGRAM CA's Open Licensing Program is an easy-to-use purchasing program that allows you to license CA software at discount prices. Designed for businesses of all sizes, OLP reduces the costs associated with acquiring, implementing, maintaining, and deploying CA's eBusiness software. OLP offers a discount as compared to 'boxed' product, plus additional exclusive benefits including: simplified product registration; single license key for multiple installations; a simple pricing structure; and the ability to purchase Maintenance. OLP makes it easy to reap the benefits of licensing - no complicated levels, no multiple point calculations, and no guesswork. OLP is software licensing made easy. ENTERPRISE MAINTENANCE Sold as Product Plus Maintenance and Maintenance Renewal; 24x7 priority enterprise phone-based support; No-charge upgrades to future releases throughout Maintenance term; Can be renewed at the end of the customer's term; Unlimited access to SupportConnect, CA's web-based support infrastructure: - unlimited self-help technical support and the ability to open and manage technical issues via the website; - download software and patches; - automated online management of technical support issues; - immediate availability of CA product updates.