Canon CarePAK is a comprehensive technical support plan offered by Canon for its new line of Laser Network Printers. It is an affordable way for Canon imageCLASS customers to maximize the productivity of their printer. Canon CarePAK provides Toll Free access to Canon's Support Phone Line as well as on-site service. Canon's Support Phone Line will answer your questions. If needed, a service technician will be dispatched to service your printer on a next business day basis.