S/W REL SVC BASIC SLAA5 Increasing complexity and rapid technological change are challenges you continually face today. Software Services from Nortel Networks provide you with the ability to respond quickly to changes in networking environments by leveraging low-cost major functional releases and upgrades of operational and applications software, to enhance and extend the life of your software environment. These services give you access to the most current functional feature enhancements for your operational and applications software as they become available allowing you to take advantage of those enhancements and give you a competitive edge. Software Release Service - Basic ensures you are leveraging the latest application software enhancements, resulting in optimum network or application performance, reliability and stability. The offering gives you major functional releases and updates as they are made available for your operational and applications software via eService authorized Web-based downloading or CD.