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If your system availability is critical but your operations do not include nights or weekends, Silver level support is designed to return your systems to operation rapidly on your schedule.PRODUCT FEATURES:Technical support available Monday through Friday, 9 a.m.-5 p.m., excluding recognized public and company holidays;On-site repairs: Once your issue has been diagnosed as a hardware failure, Overland Storage will dispatch a qualified engineer to your site for arrival within four (4) business hours. This excludes recognized public and company holidays;Includes software Maintenance for Protection OS on applicable products;24x7x365 access to Overland's technical support Web portal;Multiple year extensions and upgrades to Gold Service may be available.
Compatible Projectors/TVs/Alternate Part Numbers:
(partial list)
O-610-337-0262-01
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