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Build lasting customer relationships across sales, marketing and customer service with an affordable, easy-to-use CRM solution from Microsoft. Microsoft CRM includes native Microsoft Office Outlook experience for managing sales, service and marketing business processes; enhanced reporting and analysis tools with Microsoft SQL Server Reporting Services; innovative and intuitive business design and customization tools; and simplified deployment and management tools for IT professionals. Standardize customer communications and business processes with familiar Microsoft technology that works the way your users work, adapts to the way you do business, and works the way IT expects it to.
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